Customer Information
A hospital was looking for a solution that will help them track the status, location and maintenance history of their expensive medical equipments. They had an excel spreadsheet based system but it was not able to provide accurate information and could not meet the demanding needs of the doctors and maintenance group. The hospital was looking for introducing a solution using barcode and RFID technologies. Additionally, they wanted an RFID based Patient ID solution that will help them quickly and correctly identify the outpatients and their medical conditions. The hospital wanted to initially Implement a pilot system and then roll out the full system at multiple locations.

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Problems Faced
•The hospital has facilities at multiple locations; but they do not have inventory visibility, conditions of the expensive medical equipments and assets and their exact location information.
•Existing excel spreadsheet based system was not efficient, it was very difficult to use and the hospital’s new requirements were not met by this application.
•The equipments and assets are maintained by multiple agencies and there is no solution available for tracking the maintenance work done by the different parties.
•Some of the equipments were moved to various locations depending on the need. The hospital wants to track the location information and their movement history.
•They wanted to introduce a system to periodically inspect all equipments, record observations and track operations.
•The management wanted to introduce a Patient ID card system that contains important patient information which will let them quickly retrieve and access the outpatients’ medical records.